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Top 10 Reasons To Choose Aetna Global Benefits |
- Flexible, convenient and affordable plan design options that will meet the specific needs of your globally mobile employees.
- Access to the AGB International Service Center which provides a world-class concierge level of service to clients and members 24/7/365.
- Our International Health Advisory Team (IHAT) provides personalized care to our members, offering assistance with pre-trip planning, routine and emergency care, as well coordination with prescription medications, doctor appointments and disease management.
- With over 30 years experience in the international benefits field, we have detailed knowledge and expertise on keeping expatriates healthy, helping ensure a successful assignment.
- Impressive customer satisfaction results*:
- 99% overall satisfaction with AGB programs
- 99% of clients reported that they are likely to recommend AGB to other organizations
- 100% of clients rated our International Service Center representatives as professional and courteous
- 99% reported that we offer a range of products and service options that fully meet their needs
*DSS Research, Aetna Global Benefits Customer Survey, conducted December 2004
- Convenient online access to your benefits plan through our user-friendly website, allowing you to search for U.S. and international doctors, obtain information on our direct pay hospitals, review your claim status, and view city profiles in more than 100 countries.
- We can process and pay claims in virtually any language, using check, wire, or direct deposit in over 100 currencies, which makes it even more convenient for our members to utilize their benefits.
- As a division of Aetna, a company with over 150 years experience in the benefits arena, we can offer seamless integration of services and valuable assistance to your domestic and international employees when needed.
- We have established relationships with numerous health and emergency care partners that provide our members with prompt, reliable and convenient emergency assistance and valuable health care information.
- Each client is assigned a dedicated AGB account manager who serves as their single point of contact, making plan administration as easy as possible.
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