AGB pioneered the concept of an "international health care concierge."  This means that we put our members at the center of everything we do, and want to make sure they are satisfied the first time—and every time—they interact with us.

Our trained, multilingual member service professionals are available year-round to respond to members' international benefits needs. Core services include:

• 24-hour, multilingual support via toll free phone, fax or e-mail
• Helping members locate health care around the world
• Answering questions regarding claims, benefit levels and coverage
• Global Claim Processing: we process claims in virtually any language and offer three convenient reimbursement options