About Us: Products: International Health Advisory Team

Unfamiliar health care systems, procedures, foreign currency… there’s a lot of factors to consider when going on an international assignment. To help our members prepare for their assignments, we have created our International Health Advisory Team (IHAT)—an innovative model that consists both of Aetna organizations and best-in-class strategic partners that provide the highest level of care to meet the unique needs of a global population.

IHAT provides members with a single point of contact anytime of day or night that ensures consistency and a higher standard of care. In addition to assisting with routine care, IHAT utilizes state-of-the-art resources to supervise medical evacuations and other emergency assistance, member outreach, second opinions for complex cases, medical case management and also pre-assignment planning that could include anything from locating a disease management specialist to assisting with the procurement of medical devices or prescription medication.

IHAT’s breadth of knowledge transcends geographic borders; the individuals that make up the team have extensive experience in helping members navigate through international health delivery systems anywhere in the world.

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